Since 2005 Sunshine World has been delivering fully licensed, world class, full service and lowest price skiing and snowboarding holidays to over 8,000 happy guests in Zakopane, Poland’s winter capital. Don’t take our predictable word for it. Read what our guests had to say at the end of their Sunshine World experiences. We’ve already had 6 time returning guests and have even got 7 time returning guests booked in for next season! We’d love to look after YOU next season. We go the extra mile every step of the way to give you the best possible holiday from your first enquiry through to even AFTER you return home.
Just wanted to flick you a quick email to say thank you to you and your team for making our trip so awesome.
You made my job of organising 10 people very easy and stress free and everything that was arranged was great. The chalet was perfect for us, and your team of instructors were wonderful at catering for all our abilities.
Sorry I didn’t get a chance to say hello to you. I think every time you were around I was in the very back of the van.
Thanks again. Might see you all next year!
I had a really great time snowboarding. The crew are great, very easy to get along with and great instructors. I had Iian with me on the hill and he taught me so much in such a short amount of time. Thanks again for everything. I’ll definitely be recommend you guys.
I hope you and the guys made it home safely. We all did, pretty shattered, but everyone said they had a really great trip!
So the passport saga got worse as tony pointed out john only had 1 month on his passport and for NZ (where he was flying at midday Tuesday) needed 6months. He spent the entire night awake trying to sort it and somehow managed to get a renewal 8am-1030am at the passport office – rocking up the Heathrow 30 mins before his flight (and had to go hand luggage only!) haha typical! But at least he forgot his passport in the first place so he realised the date before he got all the way to the NZ border and had to fly back again!
We had a really fantastic time, and very impressed with everything you did for us, including being great company and very patient! Aside from the skiing, it was also great to have all of the drinks/dinners booked so we didn’t have to trapes around looking for somewhere that could host us. You really did go above expectations!
The only small improvement, if it’s helpful to know, would have been slightly more structured lesson times – as some people has a fair few hours and others just 30 mins at the end of the day. I think more people may have booked onto lessons/guides if they knew what to expect. Always tough in a mixed ability group I know!
All in all a brilliant, well organised trip and much more personal than that you would get with the likes of a large corporate holiday company (but much easier than organising it all myself!). And all of the little touches like the cake that your and Ellie arranged, and shuttles to the slopes on day one to save time, really did make it (I must see if we can get a similar cake in Warsaw if you know the name – it was amazing!)
Happy to leave a formal review if that’s helpful, and if you have Twitter or FB I’ll post something there too.
Hopefully we will have another opportunity to ski wth you guys in future! Back to work for me today sadly!
I would just like to thank you and your team for providing myself and my family with such a fantastic holiday. We thoroughly enjoyed it and will be coming back.
Tim, Lisa, Teigue and Cian (with his new found boarding skills)
Great holiday, extremely well organised, kids skiing came on great, your instructors are very good, apartment superb, everything ran like clockwork so thanks alot.
Kind Regards Steven
Thank you for another excellent holiday, hope to see you again next year.
This is a bit overdue, but we just wanted to say how satisfied we were with our Sunshine World Ski package!!! Looking back, I wish we would have booked the week long package, if we had more time. Zakopane is lovely! Logistically everything went smoothly, the Krakow-Zakopane, and Zakopane-Krakow transfers were both on time (even though we were late to our meeting spot going to Zakopane!) The Villa Karpinski was excellent, the staff there was so sweet and the food was wonderful. It was extremely convenient to be served both breakfast and dinner. It was also a short walk to Krupowki St, which was so great to be near to. Ski gear fit perfectly, and minus the bad weather on Monday, we had a great time skiing! We participated in the sleigh ride excursion, which was awesome! Our ski instructor Sergei, was also flexible with our lesson. After the first one was way to easy, we were able to switch to a different time, and learn a few more intermediate skills. Everything was prearranged, so it was very easy for us to just sit back and enjoy our vacation, and not have to work out any logistics. There were no hidden costs once we got to Zakopane, and everything went as planned. I do have a Trip Advisor account, and I would have just posted there, however there is no link to Sunshine World. However, we just wanted to let you know that we had a great time and would highly recommend Sunshine World to our other American friends, if they happen to be looking to Ski in Poland!
~Holly & Tony
Having returned from Zakopane last week, I wanted to write to say thanks on behalf of everyone in our group for a fantastic holiday! All 19 of us really enjoyed our time in Poland and cannot praise you and your team highly enough. From the moment I first contacted you, to leaving last week, everything was brilliantly organised, everyone we met was friendly and professional, and eager to help in any way.
We were impressed by Bialka and are talking about a return next year. Are there options to stay nearer the resort to eliminate the transfer time, particularly during the busy half term?
Many thanks again for a fantastic time.
I had one of the best holiday experiences . Thank you very to the team of Sunshine world. Everything is very well organised , during the day for skiing and in the evening to party 😉 I was put up at Hostel Stara Polana . It is more like a budget hotel rather than a hostel. The hostel staff are very helpful and the breakfast is good to start a day of skiing.
Special thanks to my coach Joe. In 5 days my skiing skills improved a lot. from blue to red 🙂 All this at a very reasonable price.
And most important of all I met some amazing people who made my holiday so much more special. See you all on the slopes or off the slopes very soon.
Cheers! ( GIRI)
Wow, what a great time the four of us had! The service you provided us was first class from the moment we arrived until reluctantly we had to leave.
We were apprehensive before arriving as we did not know what to expect, as you are aware with the amount of emails Maxine sent you prior to our departure. The small company personal touch made us feel very special and nothing ever seemed too much, whatever we asked. A special thanks to you for organising a cake for Jack’s 13th birthday, taking us all ice skating on Christmas day and buying us drinks. (All of which we did not expect)
Onto the skiing. I am practically semi professional now!!! ha ha, our two children were on red runs after just 4 lessons and Maxine (nicknamed Captain Slow) managed not to cry. The instructions from Joe were just fantastic and your personal lesson with Florence filled her with so much confidence after just 2 days.
So the trip was superb, accommodation faultless, tuition was the best I have ever seen plus you all made us feel so welcome.
We are already talking about coming back in December 2015, just can’t yet decide on dates and where to stay.
Wishing you, Jack, Joe and your team a very prosperous and successful 2015.
With kind regards
Paul & Maxine Bullwright.
Happy New Year, I hope this finds you well and on the slopes – jeez.. I’m having a bout of slope envy !
Please find attached the feedback form completed as required
Many thanks again to all of the Sunshine World team for yet another brilliant skiing holiday in Zakopane, thanks for taking such good care of us and again for making our holiday special, we have absolutely loved coming with you guys and will be anticipating the same again next year if you will have us! Our skiing has improved for sure, not so sure about the drinking skills which may need some working on to bring up to Zakopane standards !
Hope you have a great season, stay safe and will see you all again soon
Our warmest regards
Toni & Joe
PS let me know when you are back in the office after the summer so we can get booked up for the next one !
I would spend a long time writing you an email but I just spent an hour (litteraly) answering your survey. I can’t say I didn’t enjoy it but it was indeed very long.
wont it be hard to compile all your results? Like I said Im still interested to hear more about the outcome of your research.
Again we wanted to say thank you for everything. You guys were truly amazing. Giri added me on facebook last night and it just made me laugh so much. All of these good memories would not of happened if you guys didnt take care of us the way you did.
I truly wish you all a great season and I hope that your other guests are a bit less crazy then us! Keep being yourself and keep living!
We love you all!
Send my regards to the team and mostly to Greg and Kasha … oh and Brett 😉 and Jo don’t forget Jo! Hhaha!
Miss you guys!